Reiki Rock Shop (a DBA of Rose Under Glass LLC)
Effective Date: 2025-10-03
Rose Under Glass LLC, doing business as Reiki Rock Shop (“we,” “us,” or “our”), operates the website reikirockshop.com and a physical retail storefront in Troy, Illinois. We sell crystals, minerals, and metaphysical supplies directly to consumers. This Privacy Policy describes how we collect, use, and share your personal information when you interact with us — whether online, in our store, or through our marketing.
| Category | Examples |
|---|---|
| Contact information | Name, email address, phone number |
| Shipping information | Mailing address, delivery instructions |
| Payment information | Credit/debit card details (processed by Stripe — see Section 6) |
| Marketing preferences | Email and SMS opt-in status |
| Communications | Messages you send us via contact forms, email, or social media |
When you visit our Troy, Illinois store, we may collect:
When you browse reikirockshop.com, we automatically collect:
We use your personal information for the following purposes:
| Purpose | Legal Basis (where applicable) |
|---|---|
| Process and fulfill your orders | Performance of a contract |
| Communicate about your orders (confirmations, shipping updates) | Performance of a contract |
| Send marketing emails and SMS messages | Your consent |
| Improve our website and product offerings | Legitimate interest |
| Respond to your inquiries and customer service requests | Legitimate interest |
| Comply with legal obligations (tax records, fraud prevention) | Legal obligation |
| Analyze website traffic via Google Analytics | Legitimate interest |
When you provide your name and email address and/or phone number — whether online at checkout, through a signup form, or in our physical store — you are consenting to receive marketing communications from Reiki Rock Shop. These may include:
Every marketing email includes an unsubscribe link. For SMS, reply STOP to opt out. You may also contact us directly at admin@reikirockshop.com to withdraw consent at any time. Opt-out requests are processed promptly, and in any case within the timeframe required by applicable law (10 business days under CAN-SPAM).
| Tool | Purpose |
|---|---|
| Google Analytics | Website traffic analysis, page performance, user behavior insights |
| Meta Pixel (Facebook) | Advertising measurement and audience building (when active) |
| Essential cookies | Site functionality (shopping cart, checkout session) |
Most browsers let you block or delete cookies. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. Note that disabling essential cookies may affect site functionality, including the ability to complete purchases.
We do not sell your personal information. We share it only as necessary to operate our business:
| Recipient | What We Share | Why |
|---|---|---|
| Stripe | Payment card details, billing address | Payment processing |
| USPS, FedEx, UPS | Name, shipping address | Order delivery |
| Anonymized usage data | Website analytics | |
| Email/SMS platform | Name, email, phone | Marketing communications delivery |
| Service providers | As needed | Website hosting, IT support |
All third-party service providers are contractually obligated to protect your data and use it only for the specific service they provide to us.
We may also disclose information if required by law, court order, or to protect our legal rights.
We retain your personal information only as long as necessary to:
We use industry-standard security measures — including SSL/TLS encryption for data in transit and secure storage practices — to protect your information. However, no method of electronic storage or transmission is 100% secure.
You have the right to:
Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, California residents have the right to:
To exercise any of these rights, contact us at admin@reikirockshop.com. We will verify your identity before processing your request. We will respond within the timeframe required by applicable law (45 days for CCPA requests, with a possible 45-day extension).
Depending on your state of residence, you may have additional rights under laws such as the Colorado Privacy Act, Connecticut Data Privacy Act, Virginia Consumer Data Protection Act, or others. Contact us for details specific to your jurisdiction.
We accept and fulfill orders from customers outside the United States. If you place an order from outside the US, your personal information will be transferred to, processed, and stored in the United States. US data protection laws may differ from those in your country. By placing an international order, you consent to this transfer.
Reiki Rock Shop does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Material changes will be communicated via email to customers who have provided their email address. Your continued use of our site after changes are posted constitutes acceptance of the updated policy.
For questions, requests, or concerns about this Privacy Policy or your personal information:
Last updated: 2025-10-03